General Terms and Conditions (GTC) of the Agency Simplifiers

§ 1 Scope of Application (1) The following terms and conditions apply to all contracts between Simplifiers, Owner: Sebastian Hertlein (hereinafter “Provider”) and his clients (hereinafter “Client”). (2) These GTC apply exclusively to entrepreneurs, legal entities under public law, or special funds under public law within the meaning of § 14 BGB (German Civil Code).

§ 2 Subject of the Contract (1) The Provider renders services in the field of Process Automation, AI Consulting, and Implementation of Software Solutions. (2) Nature of Service: Unless expressly agreed otherwise, the Provider owes the provision of a service (Dienstvertrag), not a specific concrete success (Werkvertrag). In particular, regarding SEO services or AI generation, no specific search engine ranking or error-free AI output is guaranteed.

§ 3 Client’s Duties to Cooperate (1) The Client ensures that all access data (API Keys, Logins) necessary for the execution of the automation are provided in a timely manner. (2) The Client is obliged to check the content generated by AI (Texts, Videos, Data) for factual correctness and legal compliance before publication. The Provider is not liable for “AI Hallucinations” (false statements made by the AI).

§ 4 Remuneration and Payment Terms (1) The prices agreed in the offer apply (Hourly rates, Flat rates, or Retainers). (2) Retainer services (monthly subscriptions) are payable monthly in advance unless otherwise agreed.

§ 5 Liability (1) The Provider is liable without limitation for intent and gross negligence. (2) Third-Party Tools: When using third-party tools (e.g., OpenAI, HubSpot, n8n), the Provider is not liable for outages, API changes, or data loss caused by the third-party provider.

§ 6 Copyright and Usage Rights (1) The Provider grants the Client a simple, non-transferable right of use for the created workflows (n8n Blueprints) for their own company purposes. (2) Resale of the workflows is prohibited unless otherwise agreed (e.g., under a “White Label” agreement).

§ 7 Final Provisions (1) The law of the Federal Republic of Germany applies. (2) The place of jurisdiction is Munich, Germany.

Status: November 25, 2025